Carmax Express Pickup (2024)

FAQs

Are you supposed to negotiate with CarMax? ›

CarMax has a no-haggle policy, which means you can't negotiate the price. This can be a benefit, though, because you know you're getting CarMax's best rate first instead of a lowball offer. You can still sell your car to CarMax after the seven-day period, but you'll need to get a new offer.

With CarMax, you can choose to pre-qualify on a specific vehicle or a dollar amount. Simply fill out a pre-qualification request, which will ask for personal, income, and housing information. Then our finance sources will return a decision (usually within 5 minutes).

You will leave with payment in hand the same day you sell us your car. We pay with a bank draft, which is a type of check where payment is guaranteed to be available by the issuing bank. A bank draft must be deposited and cannot be cashed.

We analyze your car's specific year, make, model, mileage, and features. We consider its condition, history, and use from information you provide, our own assessments, and internal and third-party history information.

It is recommended that you clean your car beforehand. While a professional detailing is not necessary, you should do your best to remove all stains and make your car as presentable as possible. When you take your vehicle in for an appraisal, the salesperson will bring your vehicle to the in-house team of appraisers.

Note: While some dealerships may negotiate trade-in values, CarMax considers an appraisal a separate transaction from a trade-in or car purchase and does not negotiate. Our offers are firm and stay the same whether you purchase a car from us or not.

After researching the car finance industry, we think that myAutoloan is best for those with bad credit. The company offers auto refinancing, lease buyouts and loans for new and used cars. Additionally, the marketplace only requires a credit score of 575 — making it easier for subprime borrowers to get a loan.

With CarMax, you can choose to pre-qualify for a specific vehicle or a dollar amount, with no impact to your credit score. Simply fill out a pre-qualification request, which will ask for personal, income, and housing information. Then our finance sources will return a decision (usually within 5 minutes).

Please note that CarMax cannot purchase a vehicle currently leased through the following companies: Nissan Motor Acceptance, Infiniti Financial Services, Honda Finance, Southeast Toyota Financial, GM Financial, Ford Credit, Mazda Credit, World Omni, Volvo Financial, Lincoln Credit, Acura Financial, BMW Financial ...

CarMax works with multiple lenders, including Capital One, Chase and Westlake Financial, to secure funding for borrowers. And with over 230 brick-and-mortar stores across the country, CarMax is also a great option if you want to check out your vehicle in person before purchasing.

Can I sell my car to CarMax if I still owe money on it? ›

What if I still owe money on my car? If you have a lien on your car or truck, we'll contact your lien holder to facilitate a payoff. To pay off your lien, we'll need the following: Your lien holder's name and contact information.

We'll verify your car's condition, finalize your offer, and you'll leave with payment in hand. We pay with a bank draft, which is a type of check that must be deposited (and cannot be cashed).

The short answer is no, you cannot negotiate with CarMax. However, discover other ways you can bring down the costs and learn about the benefits of buying a car with CarMax — even if you can't negotiate the price in a traditional sense.

No, all of our offers are firm and valid for 7 days.

We provide real offers, both online and in-store, and they are valid for 7 days. If you have an online offer to redeem, bring it to any CarMax store. Once we verify that your car's condition, use, and history matches the information you provided about your car, you'll leave with payment in hand.

The price on the window is the price of the car, they say. In most cases, you'll still need to negotiate the value of your trade, the cost of financing and the price of any add-ons. If a car is in high demand, a dealership can charge far more than the sticker price.

A no-haggle price means the sticker price is the true price you pay for the car, not a starting point for negotiations. No-haggle car buying lets shoppers easily compare the price of vehicles from different dealerships. It saves time and effort, which many drivers deem invaluable, even if it may not always save money.

No-haggle dealerships offer a unique set of benefits for car buyers looking for a quick and straightforward process. The benefits of shopping at a no-haggle car dealership include: A simple, negotiation-free car buying experience. No guessing about the price you'll pay.

A car fax is an estimated value of a vehicle, it is not binding on either party. It's like a Zillow listing for a home. You can use a car fax to negotiate a price but you cannot force a sale, just like a dealer cannot force a purchase based upon a listing.